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Feature

Point-based rewards

Reward spend, not just visits, with loyalty points.

What it is

A point-based loyalty program rewards customers with loyalty points for what they spend or how often they visit, which they redeem for rewards once they reach a threshold. It suits businesses with varied basket sizes, where a flat stamp card is too blunt.

A point-based loyalty program, points program, or loyalty points scheme — LoyalNeo runs them all.

How it works in LoyalNeo

  1. 1Decide how points are earned — per visit, per amount spent, or per product.
  2. 2Set the rewards customers can redeem points for.
  3. 3Customers join by scanning a QR code; staff award points at checkout.
  4. 4Customers track their points balance and redeem when ready.

Why it matters

Reward real spend

Points reflect how much a customer spends, not just that they showed up — ideal for retail.

Flexible redemption

Offer multiple rewards at different point levels to keep customers engaged.

No app, no hardware

Points are awarded from any phone in the browser — no POS integration required.

Point-based rewards FAQ

What is a point-based loyalty program?
A program where customers earn loyalty points for visits or spend and redeem them for rewards once they reach a set balance.
Should I use points or a stamp card?
Stamp cards are simpler and drive visit frequency; points suit varied basket sizes and reward spend. LoyalNeo supports both.
How do customers earn loyalty points?
Staff award points at checkout based on your rules — per visit, per amount spent, or per product.
Do customers need an app to collect points?
No. They join by scanning a QR code and track points in the browser — no download required.

Try point-based rewards free

30 days free, no credit card, no app download for your customers.