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Feature
Campaigns
Bring customers back with a tap — a targeted offer on their card.
What it is
Campaigns let you send a targeted offer that temporarily takes over a customer's loyalty card and fires a push notification to their phone. It is the fastest way to fill a quiet day, launch a new product, or win back customers who have not visited in a while — without buying ads or printing flyers.
Call it a loyalty campaign, a push offer, or loyalty marketing — it is direct, owned access to your customers.
How it works in LoyalNeo
- 1Pick your audience — all customers, or a segment such as those who have not visited recently.
- 2Build the offer in a short wizard and see a live estimate of how many customers it reaches.
- 3Send it — the offer takes over their loyalty card and a notification lands on their phone.
- 4Customers redeem the offer when they next scan, and you see the response.
Why it matters
Owned reach
Message customers directly through their loyalty card — no ad spend, no algorithm in the way.
Targeted
See a live audience estimate and send to everyone or just the segment you want to reach.
Redeemed at the counter
Offers are redeemed at scan, so every campaign ties back to a real visit.
Campaigns FAQ
- What are loyalty campaigns in LoyalNeo?
- A campaign sends a targeted offer that takes over the customer's loyalty card and triggers a push notification, bringing them back to redeem it on their next visit.
- Can I target specific customers?
- Yes. Send to all customers or a segment (for example, customers who have not visited recently), with a live estimate of the audience size.
- Do customers get a notification?
- Yes. A campaign fires a push notification to the customer's phone alongside the card takeover.
- How do customers redeem a campaign offer?
- They redeem it when they next scan at your business, so each campaign is tied to a real visit.