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Pricing

Simple pricing for real local loyalty

Turn first-time visitors into regulars. Reward customers, run campaigns, and share promo codes from one simple plan — no app for them to download, no setup fees for you.

  • 30-day free trial
  • No setup fees
  • Cancel anytime

Plans

Choose the plan that fits your business

One flat monthly price. No setup fees, no transaction fees, and no per-customer charges — keep 100% of what you earn.

For one local business

Basic

Start with the core loyalty tools a small team needs to replace paper cards and keep regulars coming back.

£8.99/month

Start Basic
  • 1 location
  • 1 business card
  • 10 campaigns per month
  • 10 promo codes per month
  • Unlimited customers
  • Staff roles and permissions
  • Core analytics

Most popular

For growing teams

Growth

Unlock more locations, unlimited cards, unlimited campaigns, and the reporting needed to grow repeat revenue.

£14.99/month

Start Growth
  • 3 locations
  • Unlimited business cards
  • Unlimited campaigns
  • Unlimited promo codes
  • Multi-location dashboard
  • Advanced analytics
  • Priority support

Included

Every plan includes the essentials

Digital loyalty

Customers join, collect, and redeem from the browser without downloading an app.

Campaigns and promo codes

Share targeted offers and codes that bring customers back between visits.

Unlimited customers

Grow your customer list without per-customer charges or transaction fees.

Secure billing

Manage your plan, invoices, payment card, and cancellation securely in one place.

Compare

Basic vs Growth

Basic is built for one local business. Growth is for businesses that need more cards, more campaigns, and multiple locations.

Detailed LoyalNeo plan comparison
FeatureBasic£8.99/monthGrowth£14.99/month
Monthly price£8.99£14.99
Store locations13
Business cards1 active cardUnlimited
Campaigns10 per monthUnlimited
Promo codes10 per monthUnlimited
CustomersUnlimitedUnlimited
Staff rolesIncludedIncluded
AnalyticsCoreAdvanced
Multi-location dashboardNot includedIncluded
Priority supportNot includedIncluded
Setup feesNoneNone
Customer app downloadNot requiredNot required

FAQ

Pricing questions

Can I change plans later?

Yes. Once you subscribe, plan changes, payment method updates, invoices, and cancellation are managed securely through the Stripe Customer Portal.

What counts as a business card?

A business card is an active loyalty program or card. Basic includes one active card, while Growth includes unlimited active cards.

What happens when Basic hits a monthly limit?

Basic can create 10 campaigns and 10 promo codes each month. The next item is blocked until the monthly quota resets or the business moves to Growth.

Do customers need to download an app?

No. Customers use LoyalNeo directly in the browser. They can add it to their home screen, but there is no app-store install step.

Are there setup fees or per-customer charges?

No. LoyalNeo has no setup fees, no transaction fees, and no per-customer charges on either plan.

Is there a free trial?

Yes. New businesses start with a 30-day free trial with no payment card required, then choose Basic or Growth when they are ready to subscribe.

Ready when you are

Start free, upgrade when you grow

Create your business, launch your first digital loyalty card, and try every feature free for 30 days — no payment card required.

Start free for business