Feature
Digital membership cards
A members club your customers carry on their phone — no plastic, no printing.
What it is
A digital membership card is a phone-based version of the store membership card or loyalty club card customers used to keep in their wallet. With LoyalNeo's members card program, your regulars join your club from their phone, get recognised on every visit, and unlock the member rewards you set — without you printing or reissuing a single plastic card.
Whether you call them store membership cards, loyalty club cards, a loyalty member card, customer rewards cards, preferred customer cards, or frequent shopper cards — this is the feature. A free membership card your customers keep on their phone, and a members club you run from one dashboard.
How it works in LoyalNeo
- 1Choose a members card program and set the perks members unlock — points, tiers, or member-only rewards.
- 2Customers scan your QR code to join your membership club instantly, with no app to download.
- 3Staff recognise members in one tap and apply their member benefits on each visit.
- 4Members keep their digital membership card on their phone and reopen it any time.
Why it matters
No plastic to print
Store membership cards go digital — nothing to print, laminate, reissue, or replace when a customer loses it.
Recognise your regulars
Loyal customers and preferred customers are identified on every visit, so staff can treat members like members.
Member-only rewards
Set perks, points, and tiers that only your members unlock — the reason customers join your club and keep coming back.
Digital membership cards FAQ
- What is a digital membership card?
- A digital membership card is a phone-based store membership card. Customers join your members club by scanning a QR code, are recognised on every visit, and unlock member rewards — with no plastic card and no app download.
- How do store membership cards work with LoyalNeo?
- You run a members card program and set the perks. Customers join from their phone, staff recognise them in one tap on each visit, and members unlock the points, tiers, or rewards you configure.
- Can I offer a free membership card?
- Yes. Customers join your membership club for free from their phone — there is no card to buy and nothing to download. You decide what member benefits the card unlocks.
- What is the difference between a membership card and a loyalty card?
- A loyalty card rewards visits or spend toward a reward; a membership card recognises someone as a member of your club with ongoing perks. LoyalNeo runs both — a stamp/points loyalty card and a members card program.
- Do members need to download an app?
- No. Members open their digital membership card in the browser after scanning your QR code — no app store, no install.
- Is there a free trial?
- Yes — LoyalNeo offers a free 30-day trial with no credit card, then plans from £8.99/month.
Start your free trial today
30 days free, no credit card, no app download for your customers.